How Do I Get Started Using ILL?
- Click here to login to your personal ILL account. Once logged in, you can create, renew or keep track of your requests.
When Will I Receive My ILL Request?
- Generally, ILL requests about 4-8 days depending on the material requested. Articles take less time, and books are mailed through the postal service. Give yourself at least a week ahead of time if you are planning on using the service.
What does the "Status" of my ILL request mean?
- Unknown - Your request has been created and is awaiting processing.
- Submitted - Your request has been processed, and we are now waiting to see if it can be filled.
- In Transit - Your request has been filled by another library and it is on its way!
- Received - You can now access the material.
- Complete - The article is here, or the book has been returned to the lending library.
What Web Browser Do You Recommend For ILL?
- We recommend either Firefox or Chrome (latest version).
What additional software is needed?
How do I resubmit a canceled ILL request?
- You can always recreate any request in your account.
Who do I contact if I have problems with or questions about ILL?
- Feel free to contact the library staff via email ill@stevenson.edu or by phone 443-352-4233.
Who Can Use ILL?
- Interlibrary Loan be used by any student, faculty or staff with a valid SU login.
How do I cancel an ILL request?
- You can cancel any request when you login to your ILL account. Just click on the correct request and you will see a prompt to cancel. Additionally, you can ask the library to cancel it for you.
How Can I Change the Pick-Up Location For My Interlibrary Loan?
- You determine a pickup location when you create the request. However, if you wish to change the location, just notify the library: ill@stevenson.edu.
What is Electronic Delivery (in ILL)?
- Electronic Delivery is how you will receive articles. Generally, the articles will be emailed to you with a link and a password to access it. Be sure to download the article as soon as you receive it, because the link is only good for five views or 30 days.
How do I renew a checked-out interlibrary loan (ILL) book?
- You can renew any request when you login to your ILL account. Just click on the correct request and you will see a prompt to renew. Additionally, you can ask the library to renew it for you.
